This incident has been resolved.
Jan 14, 21:53 UTC
Inbound SMS are processed without delay. Outbound messages continue to face delayed delivery.
Our supplier is working towards the resolution.
Jan 14, 18:35 UTC
We are continuing to monitor for any further issues.
Jan 14, 18:31 UTC
A fix has been implemented and we are monitoring the results
Jan 14, 18:30 UTC
Both SMS and MMS messages may be delayed in delivery or experience delivery failures.
Jan 14, 16:46 UTC
Our supplier has identified the case of SMS delivery delay and is working towards a resolution
Jan 14, 15:56 UTC