{
  "page": {
    "id": "t7nhm4drkqlj",
    "name": "Textmagic",
    "url": "https://status.textmagic.com"
  },
  "status": {
    "indicator": "none",
    "description": "All Systems Operational"
  },
  "components": [{"status":"operational","name":"Web App","created_at":"2015-11-25T13:24:49.449Z","updated_at":"2026-08-20T17:14:35.727Z","position":1,"description":"TextMagic online Web App allows you to send and receive text messages and manage your account settings.","showcase":false,"start_date":null,"id":"kk9k51yd98k7","group_id":null,"page_id":"t7nhm4drkqlj"},{"status":"operational","name":"Sending text messages (Outbound SMS)","created_at":"2019-03-14T13:02:17.189Z","updated_at":"2026-08-20T17:14:35.744Z","position":2,"description":"TextMagic text messages sending and delivery services.","showcase":false,"start_date":null,"id":"9z0r1dlpx7f6","group_id":null,"page_id":"t7nhm4drkqlj"},{"status":"operational","name":"Receiving text messages (Inbound SMS)","created_at":"2019-03-14T13:06:11.019Z","updated_at":"2026-08-20T17:14:35.760Z","position":3,"description":"TextMagic receiving inbound text messages and replies.","showcase":false,"start_date":null,"id":"v8bzc3dz7rpv","group_id":null,"page_id":"t7nhm4drkqlj"},{"status":"operational","name":"Email campaigns","created_at":"2026-05-26T10:31:43.320Z","updated_at":"2026-08-20T17:14:35.773Z","position":4,"description":"Email campaign creation, scheduling, delivery, and tracking services.","showcase":false,"start_date":"2026-05-26T00:00:00.000Z","id":"gzd1zc5bcjhp","group_id":null,"page_id":"t7nhm4drkqlj"},{"status":"operational","name":"Email to SMS","created_at":"2019-03-14T12:58:50.540Z","updated_at":"2026-08-20T17:14:35.787Z","position":5,"description":"TextMagic Email to SMS service allows to send text messages directly from an email address and receive replies back to your inbox.","showcase":false,"start_date":null,"id":"tpbpw988n3n2","group_id":null,"page_id":"t7nhm4drkqlj"},{"status":"operational","name":"SMS API Gateway","created_at":"2019-03-14T13:00:56.127Z","updated_at":"2026-08-20T17:14:35.800Z","position":6,"description":"TextMagic REST API service allows you to integrate text messaging into your own apps and connect apps using Zapier.","showcase":false,"start_date":null,"id":"hvz3b8yf82mf","group_id":null,"page_id":"t7nhm4drkqlj"},{"status":"operational","name":"Voice services","created_at":"2019-03-14T13:07:27.219Z","updated_at":"2026-08-20T17:14:35.812Z","position":7,"description":"TextMagic voice services status - Text-to-Speech, Voice Broadcast, Call forwarding, Outbound and Inbound Calls.","showcase":false,"start_date":null,"id":"8kvvykbz5bgs","group_id":null,"page_id":"t7nhm4drkqlj"},{"status":"operational","name":"Mobile App","created_at":"2015-11-25T13:24:49.434Z","updated_at":"2026-08-20T17:14:35.825Z","position":8,"description":"TextMagic Mobile apps for iOS and Android","showcase":false,"start_date":null,"id":"q645kvwk4wps","group_id":null,"page_id":"t7nhm4drkqlj"},{"status":"operational","name":"Billing","created_at":"2021-05-20T10:14:04.867Z","updated_at":"2026-08-20T17:14:35.837Z","position":9,"description":null,"showcase":false,"start_date":"2021-05-20T00:00:00.000Z","id":"6kqb3zsxmc28","group_id":null,"page_id":"t7nhm4drkqlj"}],
  "incidents": [{"name":"Service disruption due to server provider issues","status":"resolved","created_at":"2026-08-20T13:31:03.259Z","updated_at":"2026-08-20T17:14:35.884Z","monitoring_at":null,"resolved_at":"2026-08-20T17:14:35.867Z","impact":"critical","shortlink":"https://stspg.io/hhtrz83txmpg","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-20T13:31:03.247Z","reminder_intervals":null,"id":"v71g6y6bgn25","page_id":"t7nhm4drkqlj","incident_updates":[{"status":"resolved","body":"This incident has been resolved, and all Textmagic services are operating normally. Some users may still experience slightly slower web app loading times, which we continue to monitor.","created_at":"2026-08-20T17:14:35.867Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-20T17:14:35.867Z","display_at":"2026-08-20T17:14:35.867Z","deliver_notifications":true,"tweet_id":null,"id":"qkj9tpvg4fqf","incident_id":"v71g6y6bgn25","custom_tweet":null,"affected_components":[{"code":"q645kvwk4wps","name":"Mobile App","old_status":"major_outage","new_status":"operational"},{"code":"kk9k51yd98k7","name":"Web App","old_status":"major_outage","new_status":"operational"},{"code":"tpbpw988n3n2","name":"Email to SMS","old_status":"major_outage","new_status":"operational"},{"code":"hvz3b8yf82mf","name":"SMS API Gateway","old_status":"major_outage","new_status":"operational"},{"code":"9z0r1dlpx7f6","name":"Sending text messages (Outbound SMS)","old_status":"major_outage","new_status":"operational"},{"code":"v8bzc3dz7rpv","name":"Receiving text messages (Inbound SMS)","old_status":"major_outage","new_status":"operational"},{"code":"8kvvykbz5bgs","name":"Voice services","old_status":"major_outage","new_status":"operational"},{"code":"6kqb3zsxmc28","name":"Billing","old_status":"major_outage","new_status":"operational"},{"code":"gzd1zc5bcjhp","name":"Email campaigns","old_status":"major_outage","new_status":"operational"}]},{"status":"identified","body":"We are continuing to work on a fix for this issue.","created_at":"2026-08-20T13:31:28.850Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-20T13:31:28.850Z","display_at":"2026-08-20T13:31:28.850Z","deliver_notifications":true,"tweet_id":null,"id":"9zvtbr99gq5n","incident_id":"v71g6y6bgn25","custom_tweet":null,"affected_components":[{"code":"q645kvwk4wps","name":"Mobile App","old_status":"major_outage","new_status":"major_outage"},{"code":"kk9k51yd98k7","name":"Web App","old_status":"major_outage","new_status":"major_outage"},{"code":"tpbpw988n3n2","name":"Email to SMS","old_status":"major_outage","new_status":"major_outage"},{"code":"hvz3b8yf82mf","name":"SMS API Gateway","old_status":"major_outage","new_status":"major_outage"},{"code":"9z0r1dlpx7f6","name":"Sending text messages (Outbound SMS)","old_status":"major_outage","new_status":"major_outage"},{"code":"v8bzc3dz7rpv","name":"Receiving text messages (Inbound SMS)","old_status":"major_outage","new_status":"major_outage"},{"code":"8kvvykbz5bgs","name":"Voice services","old_status":"major_outage","new_status":"major_outage"},{"code":"6kqb3zsxmc28","name":"Billing","old_status":"major_outage","new_status":"major_outage"},{"code":"gzd1zc5bcjhp","name":"Email campaigns","old_status":"major_outage","new_status":"major_outage"}]},{"status":"identified","body":"Textmagic services are currently down due to issues with our server provider. We’re monitoring the situation and will restore services as soon as possible. We apologize for the inconvenience.","created_at":"2026-08-20T13:31:03.437Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-20T13:31:03.437Z","display_at":"2026-08-20T13:31:03.437Z","deliver_notifications":true,"tweet_id":null,"id":"kvl7sdn24l8y","incident_id":"v71g6y6bgn25","custom_tweet":null,"affected_components":[{"code":"q645kvwk4wps","name":"Mobile App","old_status":"operational","new_status":"major_outage"},{"code":"kk9k51yd98k7","name":"Web App","old_status":"operational","new_status":"major_outage"},{"code":"tpbpw988n3n2","name":"Email to SMS","old_status":"operational","new_status":"major_outage"},{"code":"hvz3b8yf82mf","name":"SMS API Gateway","old_status":"operational","new_status":"major_outage"},{"code":"9z0r1dlpx7f6","name":"Sending text messages (Outbound SMS)","old_status":"operational","new_status":"major_outage"},{"code":"v8bzc3dz7rpv","name":"Receiving text messages (Inbound SMS)","old_status":"operational","new_status":"major_outage"},{"code":"8kvvykbz5bgs","name":"Voice services","old_status":"operational","new_status":"major_outage"},{"code":"6kqb3zsxmc28","name":"Billing","old_status":"operational","new_status":"major_outage"},{"code":"gzd1zc5bcjhp","name":"Email campaigns","old_status":"operational","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Web App","created_at":"2015-11-25T13:24:49.449Z","updated_at":"2026-08-20T17:14:35.727Z","position":1,"description":"TextMagic online Web App allows you to send and receive text messages and manage your account settings.","showcase":false,"start_date":null,"id":"kk9k51yd98k7","page_id":"t7nhm4drkqlj","group_id":null},{"status":"operational","name":"Sending text messages (Outbound SMS)","created_at":"2019-03-14T13:02:17.189Z","updated_at":"2026-08-20T17:14:35.744Z","position":2,"description":"TextMagic text messages sending and delivery services.","showcase":false,"start_date":null,"id":"9z0r1dlpx7f6","page_id":"t7nhm4drkqlj","group_id":null},{"status":"operational","name":"Receiving text messages (Inbound SMS)","created_at":"2019-03-14T13:06:11.019Z","updated_at":"2026-08-20T17:14:35.760Z","position":3,"description":"TextMagic receiving inbound text messages and replies.","showcase":false,"start_date":null,"id":"v8bzc3dz7rpv","page_id":"t7nhm4drkqlj","group_id":null},{"status":"operational","name":"Email campaigns","created_at":"2026-05-26T10:31:43.320Z","updated_at":"2026-08-20T17:14:35.773Z","position":4,"description":"Email campaign creation, scheduling, delivery, and tracking services.","showcase":false,"start_date":"2026-05-26T00:00:00.000Z","id":"gzd1zc5bcjhp","page_id":"t7nhm4drkqlj","group_id":null},{"status":"operational","name":"Email to SMS","created_at":"2019-03-14T12:58:50.540Z","updated_at":"2026-08-20T17:14:35.787Z","position":5,"description":"TextMagic Email to SMS service allows to send text messages directly from an email address and receive replies back to your inbox.","showcase":false,"start_date":null,"id":"tpbpw988n3n2","page_id":"t7nhm4drkqlj","group_id":null},{"status":"operational","name":"SMS API Gateway","created_at":"2019-03-14T13:00:56.127Z","updated_at":"2026-08-20T17:14:35.800Z","position":6,"description":"TextMagic REST API service allows you to integrate text messaging into your own apps and connect apps using Zapier.","showcase":false,"start_date":null,"id":"hvz3b8yf82mf","page_id":"t7nhm4drkqlj","group_id":null},{"status":"operational","name":"Voice services","created_at":"2019-03-14T13:07:27.219Z","updated_at":"2026-08-20T17:14:35.812Z","position":7,"description":"TextMagic voice services status - Text-to-Speech, Voice Broadcast, Call forwarding, Outbound and Inbound Calls.","showcase":false,"start_date":null,"id":"8kvvykbz5bgs","page_id":"t7nhm4drkqlj","group_id":null},{"status":"operational","name":"Mobile App","created_at":"2015-11-25T13:24:49.434Z","updated_at":"2026-08-20T17:14:35.825Z","position":8,"description":"TextMagic Mobile apps for iOS and Android","showcase":false,"start_date":null,"id":"q645kvwk4wps","page_id":"t7nhm4drkqlj","group_id":null},{"status":"operational","name":"Billing","created_at":"2021-05-20T10:14:04.867Z","updated_at":"2026-08-20T17:14:35.837Z","position":9,"description":null,"showcase":false,"start_date":"2021-05-20T00:00:00.000Z","id":"6kqb3zsxmc28","page_id":"t7nhm4drkqlj","group_id":null}]},{"name":"Application access Issues","status":"resolved","created_at":"2026-07-17T20:22:22.492Z","updated_at":"2026-07-17T23:23:13.406Z","monitoring_at":null,"resolved_at":"2026-07-17T23:23:13.386Z","impact":"critical","shortlink":"https://stspg.io/6dg1jkz86xdy","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-07-17T20:22:22.484Z","reminder_intervals":null,"id":"vxnxfc0lzwyt","page_id":"t7nhm4drkqlj","incident_updates":[{"status":"resolved","body":"Resolved – The issue has been resolved and the service is now operating normally.","created_at":"2026-07-17T23:23:13.386Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-17T23:23:13.386Z","display_at":"2026-07-17T23:23:13.386Z","deliver_notifications":true,"tweet_id":null,"id":"76lxdqnhy0vt","incident_id":"vxnxfc0lzwyt","custom_tweet":null,"affected_components":[{"code":"q645kvwk4wps","name":"Mobile App","old_status":"major_outage","new_status":"operational"},{"code":"kk9k51yd98k7","name":"Web App","old_status":"major_outage","new_status":"operational"},{"code":"tpbpw988n3n2","name":"Email to SMS","old_status":"major_outage","new_status":"operational"},{"code":"hvz3b8yf82mf","name":"SMS API Gateway","old_status":"major_outage","new_status":"operational"},{"code":"9z0r1dlpx7f6","name":"Sending text messages (Outbound SMS)","old_status":"major_outage","new_status":"operational"},{"code":"v8bzc3dz7rpv","name":"Receiving text messages (Inbound SMS)","old_status":"major_outage","new_status":"operational"},{"code":"8kvvykbz5bgs","name":"Voice services","old_status":"major_outage","new_status":"operational"},{"code":"6kqb3zsxmc28","name":"Billing","old_status":"major_outage","new_status":"operational"},{"code":"gzd1zc5bcjhp","name":"Email campaigns","old_status":"major_outage","new_status":"operational"}]},{"status":"investigating","body":"We are continuing to investigate this issue.","created_at":"2026-07-17T20:56:43.881Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-17T20:56:43.881Z","display_at":"2026-07-17T20:56:43.881Z","deliver_notifications":false,"tweet_id":null,"id":"z3sx4mwqgms2","incident_id":"vxnxfc0lzwyt","custom_tweet":null,"affected_components":[{"code":"q645kvwk4wps","name":"Mobile App","old_status":"operational","new_status":"major_outage"},{"code":"kk9k51yd98k7","name":"Web App","old_status":"major_outage","new_status":"major_outage"},{"code":"tpbpw988n3n2","name":"Email to SMS","old_status":"operational","new_status":"major_outage"},{"code":"hvz3b8yf82mf","name":"SMS API Gateway","old_status":"operational","new_status":"major_outage"},{"code":"9z0r1dlpx7f6","name":"Sending text messages (Outbound SMS)","old_status":"operational","new_status":"major_outage"},{"code":"v8bzc3dz7rpv","name":"Receiving text messages (Inbound SMS)","old_status":"operational","new_status":"major_outage"},{"code":"8kvvykbz5bgs","name":"Voice services","old_status":"operational","new_status":"major_outage"},{"code":"6kqb3zsxmc28","name":"Billing","old_status":"operational","new_status":"major_outage"},{"code":"gzd1zc5bcjhp","name":"Email campaigns","old_status":"operational","new_status":"major_outage"}]},{"status":"investigating","body":"We are continuing to investigate this issue.","created_at":"2026-07-17T20:55:24.251Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-17T20:55:24.251Z","display_at":"2026-07-17T20:55:24.251Z","deliver_notifications":false,"tweet_id":null,"id":"lqn7fvxs30gk","incident_id":"vxnxfc0lzwyt","custom_tweet":null,"affected_components":[{"code":"q645kvwk4wps","name":"Mobile App","old_status":"operational","new_status":"operational"},{"code":"kk9k51yd98k7","name":"Web App","old_status":"major_outage","new_status":"major_outage"},{"code":"tpbpw988n3n2","name":"Email to SMS","old_status":"operational","new_status":"operational"},{"code":"hvz3b8yf82mf","name":"SMS API Gateway","old_status":"operational","new_status":"operational"},{"code":"9z0r1dlpx7f6","name":"Sending text messages (Outbound SMS)","old_status":"operational","new_status":"operational"},{"code":"v8bzc3dz7rpv","name":"Receiving text messages (Inbound SMS)","old_status":"operational","new_status":"operational"},{"code":"8kvvykbz5bgs","name":"Voice services","old_status":"operational","new_status":"operational"},{"code":"6kqb3zsxmc28","name":"Billing","old_status":"operational","new_status":"operational"},{"code":"gzd1zc5bcjhp","name":"Email campaigns","old_status":"operational","new_status":"operational"}]},{"status":"investigating","body":"We are continuing to investigate this issue.","created_at":"2026-07-17T20:22:32.039Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-17T20:22:32.039Z","display_at":"2026-07-17T20:22:32.039Z","deliver_notifications":true,"tweet_id":null,"id":"x67t86s4gpdc","incident_id":"vxnxfc0lzwyt","custom_tweet":null,"affected_components":[{"code":"kk9k51yd98k7","name":"Web App","old_status":"operational","new_status":"major_outage"}]},{"status":"investigating","body":"We are currently experiencing a service disruption caused by an outage affecting an external network provider.\nOur development team is aware of the issue and is investigating possible solutions as a high priority. \n\nWe will provide further updates as soon as more information becomes available.","created_at":"2026-07-17T20:22:22.544Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-17T20:22:22.544Z","display_at":"2026-07-17T20:22:22.544Z","deliver_notifications":true,"tweet_id":null,"id":"q7csgw1f2r0n","incident_id":"vxnxfc0lzwyt","custom_tweet":null,"affected_components":[{"code":"kk9k51yd98k7","name":"Web App","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Web App","created_at":"2015-11-25T13:24:49.449Z","updated_at":"2026-08-20T17:14:35.727Z","position":1,"description":"TextMagic online Web App allows you to send and receive text messages and manage your account settings.","showcase":false,"start_date":null,"id":"kk9k51yd98k7","page_id":"t7nhm4drkqlj","group_id":null},{"status":"operational","name":"Sending text messages (Outbound SMS)","created_at":"2019-03-14T13:02:17.189Z","updated_at":"2026-08-20T17:14:35.744Z","position":2,"description":"TextMagic text messages sending and delivery services.","showcase":false,"start_date":null,"id":"9z0r1dlpx7f6","page_id":"t7nhm4drkqlj","group_id":null},{"status":"operational","name":"Receiving text messages (Inbound SMS)","created_at":"2019-03-14T13:06:11.019Z","updated_at":"2026-08-20T17:14:35.760Z","position":3,"description":"TextMagic receiving inbound text messages and replies.","showcase":false,"start_date":null,"id":"v8bzc3dz7rpv","page_id":"t7nhm4drkqlj","group_id":null},{"status":"operational","name":"Email campaigns","created_at":"2026-05-26T10:31:43.320Z","updated_at":"2026-08-20T17:14:35.773Z","position":4,"description":"Email campaign creation, scheduling, delivery, and tracking services.","showcase":false,"start_date":"2026-05-26T00:00:00.000Z","id":"gzd1zc5bcjhp","page_id":"t7nhm4drkqlj","group_id":null},{"status":"operational","name":"Email to SMS","created_at":"2019-03-14T12:58:50.540Z","updated_at":"2026-08-20T17:14:35.787Z","position":5,"description":"TextMagic Email to SMS service allows to send text messages directly from an email address and receive replies back to your inbox.","showcase":false,"start_date":null,"id":"tpbpw988n3n2","page_id":"t7nhm4drkqlj","group_id":null},{"status":"operational","name":"SMS API Gateway","created_at":"2019-03-14T13:00:56.127Z","updated_at":"2026-08-20T17:14:35.800Z","position":6,"description":"TextMagic REST API service allows you to integrate text messaging into your own apps and connect apps using Zapier.","showcase":false,"start_date":null,"id":"hvz3b8yf82mf","page_id":"t7nhm4drkqlj","group_id":null},{"status":"operational","name":"Voice services","created_at":"2019-03-14T13:07:27.219Z","updated_at":"2026-08-20T17:14:35.812Z","position":7,"description":"TextMagic voice services status - Text-to-Speech, Voice Broadcast, Call forwarding, Outbound and Inbound Calls.","showcase":false,"start_date":null,"id":"8kvvykbz5bgs","page_id":"t7nhm4drkqlj","group_id":null},{"status":"operational","name":"Mobile App","created_at":"2015-11-25T13:24:49.434Z","updated_at":"2026-08-20T17:14:35.825Z","position":8,"description":"TextMagic Mobile apps for iOS and Android","showcase":false,"start_date":null,"id":"q645kvwk4wps","page_id":"t7nhm4drkqlj","group_id":null},{"status":"operational","name":"Billing","created_at":"2021-05-20T10:14:04.867Z","updated_at":"2026-08-20T17:14:35.837Z","position":9,"description":null,"showcase":false,"start_date":"2021-05-20T00:00:00.000Z","id":"6kqb3zsxmc28","page_id":"t7nhm4drkqlj","group_id":null}]},{"name":"SMS service degradation","status":"resolved","created_at":"2026-05-07T09:28:12.697Z","updated_at":"2026-05-08T17:11:41.165Z","monitoring_at":"2026-05-07T12:39:48.517Z","resolved_at":"2026-05-08T17:11:41.147Z","impact":"minor","shortlink":"https://stspg.io/81x3vbwv9qhn","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-05-07T09:28:12.690Z","reminder_intervals":null,"id":"qj2vk8bscmz5","page_id":"t7nhm4drkqlj","incident_updates":[{"status":"resolved","body":"Our upstream provider has confirmed that the issue affecting SMS delivery services has now been resolved.\n\nWe observed a significant spike in inbound SMS traffic following the recovery, which indicates that previously queued inbound messages have now been processed and delivered.\n\nServices are operating normally again, and we will continue monitoring the platform closely to ensure ongoing stability.\n\nWe sincerely apologize for the disruption and thank you for your patience and understanding throughout the incident.","created_at":"2026-05-08T17:11:41.147Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-08T17:11:41.147Z","display_at":"2026-05-08T17:11:41.147Z","deliver_notifications":true,"tweet_id":null,"id":"dhftj19dv52b","incident_id":"qj2vk8bscmz5","custom_tweet":null,"affected_components":[{"code":"hvz3b8yf82mf","name":"SMS API Gateway","old_status":"degraded_performance","new_status":"operational"},{"code":"9z0r1dlpx7f6","name":"Sending text messages (Outbound SMS)","old_status":"degraded_performance","new_status":"operational"},{"code":"v8bzc3dz7rpv","name":"Receiving text messages (Inbound SMS)","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"We continue to monitor an upstream provider incident affecting SMS services in parts of the United Kingdom, Europe, and Australia.\n\nOutbound SMS delivery has been partially restored in some regions through traffic rerouting. However, customers may still experience delays or failed delivery for outbound messages in affected areas.\n\nInbound SMS services remain disrupted in some regions, and incoming messages may not be received.\n\nOur team continues to work closely with the upstream provider while recovery efforts are ongoing.","created_at":"2026-05-08T10:22:45.101Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-08T10:22:45.101Z","display_at":"2026-05-08T10:22:45.101Z","deliver_notifications":true,"tweet_id":null,"id":"jjsln930t8qs","incident_id":"qj2vk8bscmz5","custom_tweet":null,"affected_components":[{"code":"hvz3b8yf82mf","name":"SMS API Gateway","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"9z0r1dlpx7f6","name":"Sending text messages (Outbound SMS)","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"v8bzc3dz7rpv","name":"Receiving text messages (Inbound SMS)","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"monitoring","body":"The root cause has been identified as an infrastructure outage involving an upstream third-party data centre provider. Mitigation steps, including traffic rerouting for affected regions, have been applied, and service recovery is ongoing. \n\nMessages currently queued are expected to be delivered once connectivity is fully restored.","created_at":"2026-05-07T12:39:48.517Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-07T12:39:48.517Z","display_at":"2026-05-07T12:39:48.517Z","deliver_notifications":true,"tweet_id":null,"id":"5jq5fqwrch29","incident_id":"qj2vk8bscmz5","custom_tweet":null,"affected_components":[{"code":"hvz3b8yf82mf","name":"SMS API Gateway","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"9z0r1dlpx7f6","name":"Sending text messages (Outbound SMS)","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"v8bzc3dz7rpv","name":"Receiving text messages (Inbound SMS)","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are currently investigating an issue affecting SMS services in parts of Europe, the UK, and Australia caused by an upstream provider-side incident. Our team is actively working with the provider to resolve the issue as quickly as possible and continues to monitor the situation closely.","created_at":"2026-05-07T09:28:12.816Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-07T09:28:12.816Z","display_at":"2026-05-07T09:28:12.816Z","deliver_notifications":true,"tweet_id":null,"id":"pdp360mfsxfs","incident_id":"qj2vk8bscmz5","custom_tweet":null,"affected_components":[{"code":"hvz3b8yf82mf","name":"SMS API Gateway","old_status":"operational","new_status":"degraded_performance"},{"code":"9z0r1dlpx7f6","name":"Sending text messages (Outbound SMS)","old_status":"operational","new_status":"degraded_performance"},{"code":"v8bzc3dz7rpv","name":"Receiving text messages (Inbound SMS)","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Sending text messages (Outbound SMS)","created_at":"2019-03-14T13:02:17.189Z","updated_at":"2026-08-20T17:14:35.744Z","position":2,"description":"TextMagic text messages sending and delivery services.","showcase":false,"start_date":null,"id":"9z0r1dlpx7f6","page_id":"t7nhm4drkqlj","group_id":null},{"status":"operational","name":"Receiving text messages (Inbound SMS)","created_at":"2019-03-14T13:06:11.019Z","updated_at":"2026-08-20T17:14:35.760Z","position":3,"description":"TextMagic receiving inbound text messages and replies.","showcase":false,"start_date":null,"id":"v8bzc3dz7rpv","page_id":"t7nhm4drkqlj","group_id":null},{"status":"operational","name":"SMS API Gateway","created_at":"2019-03-14T13:00:56.127Z","updated_at":"2026-08-20T17:14:35.800Z","position":6,"description":"TextMagic REST API service allows you to integrate text messaging into your own apps and connect apps using Zapier.","showcase":false,"start_date":null,"id":"hvz3b8yf82mf","page_id":"t7nhm4drkqlj","group_id":null}]},{"name":"Intermittent service issues due to Cloudflare network degradation","status":"resolved","created_at":"2025-11-18T13:11:21.931Z","updated_at":"2025-11-18T14:09:27.841Z","monitoring_at":null,"resolved_at":"2025-11-18T14:09:27.827Z","impact":"major","shortlink":"https://stspg.io/7n1zhtpyv8b1","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-11-18T13:11:21.920Z","reminder_intervals":null,"id":"y5tlgxpzkygt","page_id":"t7nhm4drkqlj","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2025-11-18T14:09:27.827Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-11-18T14:09:27.827Z","display_at":"2025-11-18T14:09:27.827Z","deliver_notifications":true,"tweet_id":null,"id":"y5bxn99g1dq1","incident_id":"y5tlgxpzkygt","custom_tweet":null,"affected_components":[{"code":"q645kvwk4wps","name":"Mobile App","old_status":"partial_outage","new_status":"operational"},{"code":"kk9k51yd98k7","name":"Web App","old_status":"partial_outage","new_status":"operational"},{"code":"tpbpw988n3n2","name":"Email to SMS","old_status":"partial_outage","new_status":"operational"},{"code":"hvz3b8yf82mf","name":"SMS API Gateway","old_status":"partial_outage","new_status":"operational"},{"code":"9z0r1dlpx7f6","name":"Sending text messages (Outbound SMS)","old_status":"partial_outage","new_status":"operational"},{"code":"v8bzc3dz7rpv","name":"Receiving text messages (Inbound SMS)","old_status":"partial_outage","new_status":"operational"},{"code":"8kvvykbz5bgs","name":"Voice services","old_status":"partial_outage","new_status":"operational"},{"code":"qfrzz8bl9zzn","name":"SMS Chat","old_status":"partial_outage","new_status":"operational"},{"code":"6kqb3zsxmc28","name":"Billing","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"We are continuing to work on a fix for this issue.","created_at":"2025-11-18T13:13:21.704Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-11-18T13:13:21.704Z","display_at":"2025-11-18T13:13:21.704Z","deliver_notifications":false,"tweet_id":null,"id":"2k10pgtpgtr7","incident_id":"y5tlgxpzkygt","custom_tweet":null,"affected_components":[{"code":"q645kvwk4wps","name":"Mobile App","old_status":"operational","new_status":"partial_outage"},{"code":"kk9k51yd98k7","name":"Web App","old_status":"operational","new_status":"partial_outage"},{"code":"tpbpw988n3n2","name":"Email to SMS","old_status":"operational","new_status":"partial_outage"},{"code":"hvz3b8yf82mf","name":"SMS API Gateway","old_status":"operational","new_status":"partial_outage"},{"code":"9z0r1dlpx7f6","name":"Sending text messages (Outbound SMS)","old_status":"operational","new_status":"partial_outage"},{"code":"v8bzc3dz7rpv","name":"Receiving text messages (Inbound SMS)","old_status":"operational","new_status":"partial_outage"},{"code":"8kvvykbz5bgs","name":"Voice services","old_status":"operational","new_status":"partial_outage"},{"code":"qfrzz8bl9zzn","name":"SMS Chat","old_status":"operational","new_status":"partial_outage"},{"code":"6kqb3zsxmc28","name":"Billing","old_status":"operational","new_status":"partial_outage"}]},{"status":"identified","body":"While using Textmagic services, you may encounter an \"Internal server error\" due to issues with our hosting provider, Cloudflare, which is currently experiencing service degradation.\n\nThe issue has been identified and a fix is being implemented.","created_at":"2025-11-18T13:11:22.015Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-11-18T13:11:22.015Z","display_at":"2025-11-18T13:11:22.015Z","deliver_notifications":true,"tweet_id":null,"id":"v3f7hw99rm4s","incident_id":"y5tlgxpzkygt","custom_tweet":null,"affected_components":[{"code":"q645kvwk4wps","name":"Mobile App","old_status":"operational","new_status":"operational"},{"code":"kk9k51yd98k7","name":"Web App","old_status":"operational","new_status":"operational"},{"code":"tpbpw988n3n2","name":"Email to SMS","old_status":"operational","new_status":"operational"},{"code":"hvz3b8yf82mf","name":"SMS API Gateway","old_status":"operational","new_status":"operational"},{"code":"9z0r1dlpx7f6","name":"Sending text messages (Outbound SMS)","old_status":"operational","new_status":"operational"},{"code":"v8bzc3dz7rpv","name":"Receiving text messages (Inbound SMS)","old_status":"operational","new_status":"operational"},{"code":"8kvvykbz5bgs","name":"Voice services","old_status":"operational","new_status":"operational"},{"code":"qfrzz8bl9zzn","name":"SMS Chat","old_status":"operational","new_status":"operational"},{"code":"6kqb3zsxmc28","name":"Billing","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Web App","created_at":"2015-11-25T13:24:49.449Z","updated_at":"2026-08-20T17:14:35.727Z","position":1,"description":"TextMagic online Web App allows you to send and receive text messages and manage your account settings.","showcase":false,"start_date":null,"id":"kk9k51yd98k7","page_id":"t7nhm4drkqlj","group_id":null},{"status":"operational","name":"Sending text messages (Outbound SMS)","created_at":"2019-03-14T13:02:17.189Z","updated_at":"2026-08-20T17:14:35.744Z","position":2,"description":"TextMagic text messages sending and delivery services.","showcase":false,"start_date":null,"id":"9z0r1dlpx7f6","page_id":"t7nhm4drkqlj","group_id":null},{"status":"operational","name":"Receiving text messages (Inbound SMS)","created_at":"2019-03-14T13:06:11.019Z","updated_at":"2026-08-20T17:14:35.760Z","position":3,"description":"TextMagic receiving inbound text messages and replies.","showcase":false,"start_date":null,"id":"v8bzc3dz7rpv","page_id":"t7nhm4drkqlj","group_id":null},{"status":"operational","name":"Email to SMS","created_at":"2019-03-14T12:58:50.540Z","updated_at":"2026-08-20T17:14:35.787Z","position":5,"description":"TextMagic Email to SMS service allows to send text messages directly from an email address and receive replies back to your inbox.","showcase":false,"start_date":null,"id":"tpbpw988n3n2","page_id":"t7nhm4drkqlj","group_id":null},{"status":"operational","name":"SMS API Gateway","created_at":"2019-03-14T13:00:56.127Z","updated_at":"2026-08-20T17:14:35.800Z","position":6,"description":"TextMagic REST API service allows you to integrate text messaging into your own apps and connect apps using Zapier.","showcase":false,"start_date":null,"id":"hvz3b8yf82mf","page_id":"t7nhm4drkqlj","group_id":null},{"status":"operational","name":"Voice services","created_at":"2019-03-14T13:07:27.219Z","updated_at":"2026-08-20T17:14:35.812Z","position":7,"description":"TextMagic voice services status - Text-to-Speech, Voice Broadcast, Call forwarding, Outbound and Inbound Calls.","showcase":false,"start_date":null,"id":"8kvvykbz5bgs","page_id":"t7nhm4drkqlj","group_id":null},{"status":"operational","name":"Mobile App","created_at":"2015-11-25T13:24:49.434Z","updated_at":"2026-08-20T17:14:35.825Z","position":8,"description":"TextMagic Mobile apps for iOS and Android","showcase":false,"start_date":null,"id":"q645kvwk4wps","page_id":"t7nhm4drkqlj","group_id":null},{"status":"operational","name":"Billing","created_at":"2021-05-20T10:14:04.867Z","updated_at":"2026-08-20T17:14:35.837Z","position":9,"description":null,"showcase":false,"start_date":"2021-05-20T00:00:00.000Z","id":"6kqb3zsxmc28","page_id":"t7nhm4drkqlj","group_id":null}]},{"name":"The service is down","status":"resolved","created_at":"2025-07-22T08:49:42.461Z","updated_at":"2025-07-22T09:16:50.370Z","monitoring_at":null,"resolved_at":"2025-07-22T09:16:50.356Z","impact":"critical","shortlink":"https://stspg.io/wl6wj7bymhxr","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-07-22T08:49:42.450Z","reminder_intervals":null,"id":"2gpg5xpxfwgn","page_id":"t7nhm4drkqlj","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2025-07-22T09:16:50.356Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-07-22T09:16:50.356Z","display_at":"2025-07-22T09:16:50.356Z","deliver_notifications":true,"tweet_id":null,"id":"8rpvmq80bjr1","incident_id":"2gpg5xpxfwgn","custom_tweet":null,"affected_components":[{"code":"q645kvwk4wps","name":"Mobile App","old_status":"major_outage","new_status":"operational"},{"code":"kk9k51yd98k7","name":"Web App","old_status":"major_outage","new_status":"operational"},{"code":"tpbpw988n3n2","name":"Email to SMS","old_status":"major_outage","new_status":"operational"},{"code":"hvz3b8yf82mf","name":"SMS API Gateway","old_status":"major_outage","new_status":"operational"},{"code":"9z0r1dlpx7f6","name":"Sending text messages (Outbound SMS)","old_status":"major_outage","new_status":"operational"},{"code":"v8bzc3dz7rpv","name":"Receiving text messages (Inbound SMS)","old_status":"major_outage","new_status":"operational"},{"code":"8kvvykbz5bgs","name":"Voice services","old_status":"major_outage","new_status":"operational"},{"code":"qfrzz8bl9zzn","name":"SMS Chat","old_status":"major_outage","new_status":"operational"},{"code":"6kqb3zsxmc28","name":"Billing","old_status":"major_outage","new_status":"operational"}]},{"status":"identified","body":"The issue has been identified and a fix is being implemented.","created_at":"2025-07-22T08:49:42.707Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-07-22T08:49:42.707Z","display_at":"2025-07-22T08:49:42.707Z","deliver_notifications":true,"tweet_id":null,"id":"gdnbf03md910","incident_id":"2gpg5xpxfwgn","custom_tweet":null,"affected_components":[{"code":"q645kvwk4wps","name":"Mobile App","old_status":"operational","new_status":"major_outage"},{"code":"kk9k51yd98k7","name":"Web App","old_status":"operational","new_status":"major_outage"},{"code":"tpbpw988n3n2","name":"Email to SMS","old_status":"operational","new_status":"major_outage"},{"code":"hvz3b8yf82mf","name":"SMS API Gateway","old_status":"operational","new_status":"major_outage"},{"code":"9z0r1dlpx7f6","name":"Sending text messages (Outbound SMS)","old_status":"operational","new_status":"major_outage"},{"code":"v8bzc3dz7rpv","name":"Receiving text messages (Inbound SMS)","old_status":"operational","new_status":"major_outage"},{"code":"8kvvykbz5bgs","name":"Voice services","old_status":"operational","new_status":"major_outage"},{"code":"qfrzz8bl9zzn","name":"SMS Chat","old_status":"operational","new_status":"major_outage"},{"code":"6kqb3zsxmc28","name":"Billing","old_status":"operational","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Web App","created_at":"2015-11-25T13:24:49.449Z","updated_at":"2026-08-20T17:14:35.727Z","position":1,"description":"TextMagic online Web App allows you to send and receive text messages and manage your account settings.","showcase":false,"start_date":null,"id":"kk9k51yd98k7","page_id":"t7nhm4drkqlj","group_id":null},{"status":"operational","name":"Sending text messages (Outbound SMS)","created_at":"2019-03-14T13:02:17.189Z","updated_at":"2026-08-20T17:14:35.744Z","position":2,"description":"TextMagic text messages sending and delivery services.","showcase":false,"start_date":null,"id":"9z0r1dlpx7f6","page_id":"t7nhm4drkqlj","group_id":null},{"status":"operational","name":"Receiving text messages (Inbound SMS)","created_at":"2019-03-14T13:06:11.019Z","updated_at":"2026-08-20T17:14:35.760Z","position":3,"description":"TextMagic receiving inbound text messages and replies.","showcase":false,"start_date":null,"id":"v8bzc3dz7rpv","page_id":"t7nhm4drkqlj","group_id":null},{"status":"operational","name":"Email to SMS","created_at":"2019-03-14T12:58:50.540Z","updated_at":"2026-08-20T17:14:35.787Z","position":5,"description":"TextMagic Email to SMS service allows to send text messages directly from an email address and receive replies back to your inbox.","showcase":false,"start_date":null,"id":"tpbpw988n3n2","page_id":"t7nhm4drkqlj","group_id":null},{"status":"operational","name":"SMS API Gateway","created_at":"2019-03-14T13:00:56.127Z","updated_at":"2026-08-20T17:14:35.800Z","position":6,"description":"TextMagic REST API service allows you to integrate text messaging into your own apps and connect apps using Zapier.","showcase":false,"start_date":null,"id":"hvz3b8yf82mf","page_id":"t7nhm4drkqlj","group_id":null},{"status":"operational","name":"Voice services","created_at":"2019-03-14T13:07:27.219Z","updated_at":"2026-08-20T17:14:35.812Z","position":7,"description":"TextMagic voice services status - Text-to-Speech, Voice Broadcast, Call forwarding, Outbound and Inbound Calls.","showcase":false,"start_date":null,"id":"8kvvykbz5bgs","page_id":"t7nhm4drkqlj","group_id":null},{"status":"operational","name":"Mobile App","created_at":"2015-11-25T13:24:49.434Z","updated_at":"2026-08-20T17:14:35.825Z","position":8,"description":"TextMagic Mobile apps for iOS and Android","showcase":false,"start_date":null,"id":"q645kvwk4wps","page_id":"t7nhm4drkqlj","group_id":null},{"status":"operational","name":"Billing","created_at":"2021-05-20T10:14:04.867Z","updated_at":"2026-08-20T17:14:35.837Z","position":9,"description":null,"showcase":false,"start_date":"2021-05-20T00:00:00.000Z","id":"6kqb3zsxmc28","page_id":"t7nhm4drkqlj","group_id":null}]},{"name":"Textmagic Service Disruption","status":"resolved","created_at":"2024-11-15T15:36:28.943Z","updated_at":"2024-11-15T17:06:22.155Z","monitoring_at":"2024-11-15T15:57:09.801Z","resolved_at":"2024-11-15T17:06:22.136Z","impact":"none","shortlink":"https://stspg.io/zt6m5lqbcg73","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2024-11-15T15:36:28.937Z","reminder_intervals":null,"id":"szmpgm5cnh8h","page_id":"t7nhm4drkqlj","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2024-11-15T17:06:22.136Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-11-15T17:06:22.136Z","display_at":"2024-11-15T17:06:22.136Z","deliver_notifications":false,"tweet_id":null,"id":"1qn54nzhsy7f","incident_id":"szmpgm5cnh8h","custom_tweet":null,"affected_components":null},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","created_at":"2024-11-15T15:57:09.801Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-11-15T15:57:09.801Z","display_at":"2024-11-15T15:57:09.801Z","deliver_notifications":false,"tweet_id":null,"id":"9py8v96hjt1h","incident_id":"szmpgm5cnh8h","custom_tweet":null,"affected_components":null},{"status":"investigating","body":"Textmagic is currently experiencing delays and occasional app unavailability. We are doing our best to restore the service as quickly as possible.","created_at":"2024-11-15T15:36:28.981Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-11-15T15:36:28.981Z","display_at":"2024-11-15T15:36:28.981Z","deliver_notifications":false,"tweet_id":null,"id":"my7hkc6mt6v5","incident_id":"szmpgm5cnh8h","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Textmagic service disruption","status":"resolved","created_at":"2024-10-30T13:41:46.570Z","updated_at":"2024-10-30T14:46:33.785Z","monitoring_at":null,"resolved_at":"2024-10-30T14:46:33.745Z","impact":"none","shortlink":"https://stspg.io/gvxn10wy63s1","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2024-10-30T13:41:46.564Z","reminder_intervals":null,"id":"d9cjmgz2rvy9","page_id":"t7nhm4drkqlj","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2024-10-30T14:46:33.745Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-10-30T14:46:33.745Z","display_at":"2024-10-30T14:46:33.745Z","deliver_notifications":false,"tweet_id":null,"id":"rnfvb3vzgyz0","incident_id":"d9cjmgz2rvy9","custom_tweet":null,"affected_components":null},{"status":"investigating","body":"Textmagic is currently experiencing delays and occasional unavailability due to issues with our server provider. We are doing our best to restore the service as quickly as possible.","created_at":"2024-10-30T13:41:46.601Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-10-30T13:41:46.601Z","display_at":"2024-10-30T13:41:46.601Z","deliver_notifications":false,"tweet_id":null,"id":"rvr9k3pp7828","incident_id":"d9cjmgz2rvy9","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"False email alert - \"Login alert for your account\"","status":"resolved","created_at":"2024-05-20T06:03:19.156Z","updated_at":"2024-05-20T06:24:29.195Z","monitoring_at":null,"resolved_at":"2024-05-20T06:24:29.177Z","impact":"major","shortlink":"https://stspg.io/dzcdx3c9zc38","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"major","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2024-05-20T06:03:19.150Z","reminder_intervals":null,"id":"x0k1xtbj0whh","page_id":"t7nhm4drkqlj","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2024-05-20T06:24:29.177Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-05-20T06:24:29.177Z","display_at":"2024-05-20T06:24:29.177Z","deliver_notifications":false,"tweet_id":null,"id":"7y86flvh4mmj","incident_id":"x0k1xtbj0whh","custom_tweet":null,"affected_components":null},{"status":"identified","body":"We identified an issue with our login alert system, generating false error messages. Your account is completely secure and has not been accessed without your authorization.","created_at":"2024-05-20T06:03:19.187Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-05-20T06:03:19.187Z","display_at":"2024-05-20T06:03:19.187Z","deliver_notifications":false,"tweet_id":null,"id":"t4ndc31zpkvw","incident_id":"x0k1xtbj0whh","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"TextMagic App is down","status":"resolved","created_at":"2024-04-03T00:40:10.196Z","updated_at":"2024-04-03T00:53:59.854Z","monitoring_at":null,"resolved_at":"2024-04-03T00:53:59.839Z","impact":"critical","shortlink":"https://stspg.io/b7qxs6n73xyf","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2024-04-03T00:40:10.191Z","reminder_intervals":null,"id":"6xcxr54b6dgh","page_id":"t7nhm4drkqlj","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2024-04-03T00:53:59.839Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-04-03T00:53:59.839Z","display_at":"2024-04-03T00:53:59.839Z","deliver_notifications":true,"tweet_id":null,"id":"4srp3yjl8vhf","incident_id":"6xcxr54b6dgh","custom_tweet":null,"affected_components":[{"code":"q645kvwk4wps","name":"Mobile App","old_status":"major_outage","new_status":"operational"},{"code":"kk9k51yd98k7","name":"Web App","old_status":"major_outage","new_status":"operational"},{"code":"tpbpw988n3n2","name":"Email to SMS","old_status":"major_outage","new_status":"operational"},{"code":"hvz3b8yf82mf","name":"SMS API Gateway","old_status":"major_outage","new_status":"operational"},{"code":"9z0r1dlpx7f6","name":"Sending text messages (Outbound SMS)","old_status":"major_outage","new_status":"operational"},{"code":"v8bzc3dz7rpv","name":"Receiving text messages (Inbound SMS)","old_status":"major_outage","new_status":"operational"},{"code":"8kvvykbz5bgs","name":"Voice services","old_status":"major_outage","new_status":"operational"},{"code":"qfrzz8bl9zzn","name":"SMS Chat","old_status":"major_outage","new_status":"operational"},{"code":"6kqb3zsxmc28","name":"Billing","old_status":"major_outage","new_status":"operational"}]},{"status":"investigating","body":"We are continuing to investigate this issue.","created_at":"2024-04-03T00:44:04.613Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-04-03T00:44:04.613Z","display_at":"2024-04-03T00:44:04.613Z","deliver_notifications":true,"tweet_id":null,"id":"qjjjbrdkxg6w","incident_id":"6xcxr54b6dgh","custom_tweet":null,"affected_components":[{"code":"q645kvwk4wps","name":"Mobile App","old_status":"major_outage","new_status":"major_outage"},{"code":"kk9k51yd98k7","name":"Web App","old_status":"major_outage","new_status":"major_outage"},{"code":"tpbpw988n3n2","name":"Email to SMS","old_status":"operational","new_status":"major_outage"},{"code":"hvz3b8yf82mf","name":"SMS API Gateway","old_status":"operational","new_status":"major_outage"},{"code":"9z0r1dlpx7f6","name":"Sending text messages (Outbound SMS)","old_status":"operational","new_status":"major_outage"},{"code":"v8bzc3dz7rpv","name":"Receiving text messages (Inbound SMS)","old_status":"operational","new_status":"major_outage"},{"code":"8kvvykbz5bgs","name":"Voice services","old_status":"operational","new_status":"major_outage"},{"code":"qfrzz8bl9zzn","name":"SMS Chat","old_status":"operational","new_status":"major_outage"},{"code":"6kqb3zsxmc28","name":"Billing","old_status":"operational","new_status":"major_outage"}]},{"status":"investigating","body":"Web and phone app are currently inaccessible due to an issue with the network provider.\nWe are investigating possible solutions.","created_at":"2024-04-03T00:40:10.277Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-04-03T00:40:10.277Z","display_at":"2024-04-03T00:40:10.277Z","deliver_notifications":true,"tweet_id":null,"id":"rn6s2j892z04","incident_id":"6xcxr54b6dgh","custom_tweet":null,"affected_components":[{"code":"q645kvwk4wps","name":"Mobile App","old_status":"operational","new_status":"major_outage"},{"code":"kk9k51yd98k7","name":"Web App","old_status":"operational","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Web App","created_at":"2015-11-25T13:24:49.449Z","updated_at":"2026-08-20T17:14:35.727Z","position":1,"description":"TextMagic online Web App allows you to send and receive text messages and manage your account settings.","showcase":false,"start_date":null,"id":"kk9k51yd98k7","page_id":"t7nhm4drkqlj","group_id":null},{"status":"operational","name":"Sending text messages (Outbound SMS)","created_at":"2019-03-14T13:02:17.189Z","updated_at":"2026-08-20T17:14:35.744Z","position":2,"description":"TextMagic text messages sending and delivery services.","showcase":false,"start_date":null,"id":"9z0r1dlpx7f6","page_id":"t7nhm4drkqlj","group_id":null},{"status":"operational","name":"Receiving text messages (Inbound SMS)","created_at":"2019-03-14T13:06:11.019Z","updated_at":"2026-08-20T17:14:35.760Z","position":3,"description":"TextMagic receiving inbound text messages and replies.","showcase":false,"start_date":null,"id":"v8bzc3dz7rpv","page_id":"t7nhm4drkqlj","group_id":null},{"status":"operational","name":"Email to SMS","created_at":"2019-03-14T12:58:50.540Z","updated_at":"2026-08-20T17:14:35.787Z","position":5,"description":"TextMagic Email to SMS service allows to send text messages directly from an email address and receive replies back to your inbox.","showcase":false,"start_date":null,"id":"tpbpw988n3n2","page_id":"t7nhm4drkqlj","group_id":null},{"status":"operational","name":"SMS API Gateway","created_at":"2019-03-14T13:00:56.127Z","updated_at":"2026-08-20T17:14:35.800Z","position":6,"description":"TextMagic REST API service allows you to integrate text messaging into your own apps and connect apps using Zapier.","showcase":false,"start_date":null,"id":"hvz3b8yf82mf","page_id":"t7nhm4drkqlj","group_id":null},{"status":"operational","name":"Voice services","created_at":"2019-03-14T13:07:27.219Z","updated_at":"2026-08-20T17:14:35.812Z","position":7,"description":"TextMagic voice services status - Text-to-Speech, Voice Broadcast, Call forwarding, Outbound and Inbound Calls.","showcase":false,"start_date":null,"id":"8kvvykbz5bgs","page_id":"t7nhm4drkqlj","group_id":null},{"status":"operational","name":"Mobile App","created_at":"2015-11-25T13:24:49.434Z","updated_at":"2026-08-20T17:14:35.825Z","position":8,"description":"TextMagic Mobile apps for iOS and Android","showcase":false,"start_date":null,"id":"q645kvwk4wps","page_id":"t7nhm4drkqlj","group_id":null},{"status":"operational","name":"Billing","created_at":"2021-05-20T10:14:04.867Z","updated_at":"2026-08-20T17:14:35.837Z","position":9,"description":null,"showcase":false,"start_date":"2021-05-20T00:00:00.000Z","id":"6kqb3zsxmc28","page_id":"t7nhm4drkqlj","group_id":null}]},{"name":"Incoming SMS - intermittent issues with encoding (Chinese characters)","status":"resolved","created_at":"2024-03-21T09:58:39.110Z","updated_at":"2024-03-21T14:50:48.193Z","monitoring_at":null,"resolved_at":"2024-03-21T14:50:48.173Z","impact":"minor","shortlink":"https://stspg.io/h0d2w0t9pnrk","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2024-03-21T09:58:39.106Z","reminder_intervals":null,"id":"t127b7jg6dbh","page_id":"t7nhm4drkqlj","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2024-03-21T14:50:48.173Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-03-21T14:50:48.173Z","display_at":"2024-03-21T14:50:48.173Z","deliver_notifications":true,"tweet_id":null,"id":"92x368ywfmg3","incident_id":"t127b7jg6dbh","custom_tweet":null,"affected_components":[{"code":"v8bzc3dz7rpv","name":"Receiving text messages (Inbound SMS)","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"We received a report that incoming messages with Unicode characters and emojis appear as garbled text in the app, displaying Chinese characters. \n\nThe issue has been identified, and the fix is being implemented.","created_at":"2024-03-21T09:58:39.179Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-03-21T09:58:39.179Z","display_at":"2024-03-21T09:58:39.179Z","deliver_notifications":true,"tweet_id":null,"id":"tdf24tz9s6y7","incident_id":"t127b7jg6dbh","custom_tweet":null,"affected_components":[{"code":"v8bzc3dz7rpv","name":"Receiving text messages (Inbound SMS)","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Receiving text messages (Inbound SMS)","created_at":"2019-03-14T13:06:11.019Z","updated_at":"2026-08-20T17:14:35.760Z","position":3,"description":"TextMagic receiving inbound text messages and replies.","showcase":false,"start_date":null,"id":"v8bzc3dz7rpv","page_id":"t7nhm4drkqlj","group_id":null}]}]
}