Potential Toll Free SMS outbound delays

Incident Report for TextMagic

Resolved

Our supplier has seen continued stabilization of all Toll Free SMS latency issues, including delivery receipts. We now consider this issue resolved.

Posted Nov 28, 2019 - 06:00 UTC

Update

Messages are still delayed but successfully queuing for delivery.

Posted Nov 27, 2019 - 19:26 UTC

Identified

Our supplier is investigating Toll Free SMS delays. All relevant teams are engaged.

Posted Nov 27, 2019 - 19:05 UTC

This incident affected: Sending text messages (Outbound SMS).