USA (local 10DLC numbers): Delay in incoming and outgoing SMS messages

Incident Report for TextMagic

Resolved

This incident has been resolved.

Posted Mar 24, 2022 - 10:00 UTC

Monitoring

A fix has been implemented and we are monitoring the results. The operator continues to work on remediating the issue. Message delivery failures and delays may still be experienced.

Posted Mar 23, 2022 - 07:21 UTC

Identified

We have been notified by our US supplier about an issue impacting inbound and outbound text messages (local 10DLC numbers only) for the following carrier: T-Mobile Wireless.

Posted Mar 22, 2022 - 18:42 UTC

This incident affected: Sending text messages (Outbound SMS) and Receiving text messages (Inbound SMS).