TextMagic Web, Desktop and Mobile apps are down

Incident Report for TextMagic

Resolved

This incident has been resolved.
Posted Sep 02, 2021 - 05:08 UTC

Update

We are continuing to monitor for any further issues.
Posted Sep 01, 2021 - 15:00 UTC

Update

We are continuing to monitor for any further issues.
Posted Sep 01, 2021 - 13:36 UTC

Update

We are continuing to monitor for any further issues.
Posted Sep 01, 2021 - 13:29 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 01, 2021 - 13:27 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 01, 2021 - 13:21 UTC
This incident affected: Web App, SMS Chat, SMS API Gateway, and Mobile App.